Effective Date: October 19, 2025

This Privacy Policy describes how Acadian Avenue (“we,” “us,” or “our”) collects, uses, and shares information in connection with your use of our website, located at www.acadianavenue.com.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).

A. Information You Voluntarily Provide (Contact Information)

When you use our website’s contact forms or otherwise communicate with us, you may provide the following Personal Information:

• Identifiers: Name, Email Address, Phone Number.
• Professional/Employment Information: Company Name.
• Inquiry Details: Information about “How we can help you,” which includes the specific content of your message or inquiry.

We collect this information solely for the purpose of communicating with you regarding your inquiries, potential projects, or ongoing client services.

B. Information Collected Automatically (Usage Data)

We use cookies and Google Analytics to automatically collect certain information about your device and how you interact with our website:

• Usage Information: Pages you viewed, the time you spent on the site, and the link that brought you to our site.
• Technical Information: Your Internet Protocol (IP) address, browser type and version, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries, provide customer support, and communicate about current or potential client services.
• Service Improvement: To monitor and analyze trends, usage, and activities in connection with our website to improve its functionality and user experience.
• Security and Legal Compliance: To detect, investigate, and prevent fraudulent transactions and other illegal activities, and to comply with legal obligations.

3. Sharing Your Information

We do not sell your Personal Information to any third parties. We may share your information in the following limited circumstances:

• Service Providers: We use third-party Customer Relationship Management (CRM) tools to store and manage the data you provide. These service providers are legally and contractually required to protect your data and only use it for the purposes we define.
• Google Analytics: Your Usage Data is shared with Google Analytics for the purpose of helping us understand website traffic and usage patterns.
• Legal Compliance and Protection: We may disclose your Personal Information if required to do so by law, in response to a court order, or if we believe such action is necessary to comply with the law, protect our rights or property, or ensure the safety of our users or the public.

4. Data Storage and Security

• Storage: The Personal Information you provide is stored within our secure, password-protected CRM system.
• Security: We take reasonable security measures, including the use of an SSL certificate, to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Payment Information

We do not collect or store any payment card information on our website.

• If you choose to become a client, payment information is collected either over the phone or through a secure, third-party payment processor, Stripe.
• All payment processing is handled by Stripe, and we do not have direct access to or store your full payment card details. Stripe’s privacy policy and security practices govern the collection and use of your financial information.

6. Your Data Rights and Contact Information

As a user, you have the right to request access to the personal data we hold about you or request its correction or deletion.

• Data Inquiries: If you have questions about this policy or wish to exercise your rights, please contact us at: support@acadianavenue.com

7. Cookies

We use cookies (small text files stored on your device) for the following purposes:

• Functionality: To ensure the website operates correctly (e.g., maintaining your session).
• Analytics: To analyze how visitors use our site, which helps us improve performance (via Google Analytics).

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas may be limited.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will take steps to promptly delete the data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the policy. We encourage you to review this policy periodically.